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#41 MD-80.com



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Posted 17.11.2016 - 16:06

Hello! At a much smaller version, Sparrow Air aims to re-start their business within the next few days with a batch of Airbus A320/321s as well as MD-87s. Domestic services will be offered mainly from and to Jakarta as well as seleted international services.


The The company will be sized and shaped in a way that I don´t need to check the business too often. ;)


At a later stage, regional subsidiaries will be established to allow the development of regional feeder-services with more appropriate aircraft. Dash 8s will be used for these services due to their ability to operate in and out of airports with short runways.


Thank you!

#42 lukasberger


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Posted 01.01.2017 - 18:04

Sparrow Air's new Livery unveiled!
According to an Airplane Spotter, Sparrow Air is planning to introduce an new livery on their planes, beginning with their modern and efficient long haul fleet. The Planespotter took this picture and uploaded it to the Internet seconds before he was hung, drawn and quartered by some Sparrow Air officials:
Picture by Jon Proctor, from Wikipedia under GNU Free Documentation License: https://commons.wiki...a_JP6839308.jpg

#43 MD-80.com



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Posted 23.01.2017 - 15:17

Sparrow Air strongly denied reports that some officials of the company mutilated an airplane spotter.

„We can confirm that we gave him a one-way ticket from Indonesia to Papua New Guinea and he was never seen again after he departed for his adventure into the dense jungles of this magnificient country“.

Nevertheless, Sparrow Air had different and demanding tasks during the last months, including the sudden suspension of their flight ops in November 2016 due to „some irregularities in maintenance“ and „overstressed infrastructure“. The management visited some Indonesian politicians and after a few days, the airline was ready to re-start their business.


„All aircraft were checked and cleaned. The first flight with one of our 109-seat MD-87s impressed journalists because our airplane looked like factory-new – inside and outside!“

Sparrow Air was able to re-install their schedule and the expansion ensured a sustainable market-share in the markets served.


The majority of flights are within Indonesia. Thus, Sparrow Air is a very good choice for all people who want to travel to and from Indonesia as well as domestically within the huge archipelago.

Important IL´s were signed and we are generally open for additional ILs – except from countries which are covered by current ILs.


The current fleet numbers 524 active aircraft, including 266 MD-80s, 53 MD-90s, and 120 MD-95s.


Additionally, the airline operates 54 DC-9s, 13 A320/321s, as well as 18 DC-8s.


„Efficiency“ is the key for Sparrow Air and a rather high-density seating allows us to operate at very low costs on a per-seat-basis“.


Sparrow Air started to offer three fares on most flights. This videos shows the cabin of one of our DC-9-41s, including a Japanese crew in the interest of Japanese tourists aboard this flight!



For example, Sparrow Air provides 172 seats aboard an MD-80. 150 seats are sold with the lowest fare available, followed by 17 seats at a higher fare and the remaining 5 seats at the highest fare.

A major expansion during the second half of January 2017 allowed Sparrow Air to increase their schedules in key markets considerably. The majority of expansion required the introduction of many additional MD-80s, resulting in a fleet of 167 MD-82s alone.


Prior to this, the airline looked at the option to get additional A320s and/or A321s. All calculations shows that the MD-80 remains to be the best option for the foreseeable future. „We can´t secure that much aircraft at lower costs“.


There are speculations that Sparow Air is looking to replace their 18-strong DC-8-fleet but the management can confirm that the DC-8s will be retained „as long as they can be operated profitably“. The 269-seat Douglas DC-8 Super 73 is currently the biggest aircraft-type of Sparrow Air.


Here you can see one of our DC-8 Super 62s in action:




#44 MD-80.com



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Posted 03.06.2017 - 02:38

Turmoil, doubts about financial situation at Sparrow Air


The absence of the CEO of Sparrow Air reflects not only the problems at Sparrow air but is also a potential reason for the ongoing internal problems, some sources told news agencies.

„The CEO always takes money and lacks financial discipline“ – the financial manager of Sparrow Air was cited. he added that „the CEo regularly taakes so much money from Sparrow Air and ignores the fact that the airline needs enough money to cover their weekly costs.


The financial manager left his position after the CEO was notified of this claim.


At the same time, the workforce of Sparrow Air continues to provide sterling service, despite lack of napkins or allegations of false maintenance.


The fleet-manager said:

-          Sparrow Air operates their full schedule and this is a proof that our aircraft are serviceable

-          Sparrow Air provides the most extensive domestic and international network from and to Indonesia

-          The latest incidents were not the fault of Sparrow Air. In all cases, the runways were simply too short in rainy conditions during night-times

-          Sparrow Air operates one of the most modern fleet worldwide. For example, no other airline operates the DC-8

-          Sparrow Air is due to take delivery of an A321neo – again another first


The new A321neo will augment the nine A321s currently operated but will feature a different configuration for 186 passengers, adding three seats compared to the older configuration.

The airline also began to install First Class in their MD-80s. All 140-seat aircaft will be re-configured to provide five First Class-seats, while the seating capacity will stay the same. „In fact, we are now able to demand a First Class fare for five seats and passengers will be pleased to get the similar service offered in our Business Class“.

During the next weeks, the entire fleet will be re-configured to provide at least five First Class seats.


Sparrow Air plans to add additional suitable aircraft to enhance the servies between Indonesia and India. The demand on flights between the two countries considerably increased. The lack of suitable MD-82 and MD-83-aircraft really hinders the increase of frequencies on existing routes.


The long haul-business also improved during the last eight weeks and the MD-11-ops stabilized on an aceptable level. However, Sparrow Air is in no urge to provide additional capacities due to potential slumps in demand.


After the re-configuration, Sparrow Air seems to need a rest for financial recovery. For the time being, the CEO of Sparrow Air is preparing a summer party fort he management of Sparrow Air. He added: Sadly, no ordinary employee can attend our summer party because the airline needs to run unaffected by private activities to ensure enough income to cover the salaries oft he management.


Stay tuned!


The CEO is now away, organizing the party with the support of another very successful Italian airline and with music from the MD-80-era...




#45 CBE


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Posted 04.06.2017 - 14:34

The fleet manager at Indo has been hesitant with the A321NEO suggesting to invest in 717s and MD80s, when the CEO heard the ex fleet manager was quickly sent to jungles of Papua where Indo has been supplying the cannibals with food in the form of incompetent managers for some time thereby Indo is the favourite carrier in the Papua jungles. The CEO wants his 500 A321NEOs now!

Bye bye, love you all <3

#46 MD-80.com



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Posted 04.06.2017 - 20:00

Some managers of Sparrow Air doubt the reasons behind the growth of the subsidiary Transair Niugini :ph34r:  :lol: . Transair Niugini connects Port Moresby with tiny airstrips in the jungles of PNG and strangely, some managers were reluctant to support the growth of this airline. The CEO was informed about these resistant managers...


Btw. German aviation journalists arrived in Jakarta after invitation by the CEO of Sparrow Air. The journalists attended an apron visit and one of journalists asked for the newest addition, the A321neo. The CEO talked and talked (bla. bla.bla, blaaa, blaa, blo, bla) while the journalists looked out for the newest aircraft between the old and dirty MD-80s, MD-90s, Boeing 717s and worn-out A320s and A321s. 


They were invited to an A321 with "neo"-stickers including a photo-shooting in front of this dirty aircraft and after a few minutes, doubts were raised by the journalists due to the worn-out condition of the A321. It was discovered that Sparrow Air used an old A321-100 for this occasion because the first A321neo stands in Medan, ready for her first revenue-flight to Surabaya tomorrow.


"Please use Photoshop etc. for your article", the CEO said to the bewildered journalists and you all will get "free flights and hotel accomodation as long as you are writing nice portraits about Sparrow Air". All journalists agreed after they got the information of further expansion of Transair Niugini with new flights from Port Moresby to Bambu, Maramoni, Obu, Salamo, Sangapi, Siwea, and Wipim with the chance to see vibrant, pure nature, with no possibility to use mobile phones and friendly tribes waiting for some gifts. 


Sparrow Air provides wonderfull connections from Port Moresby to Bali (A319), Jayapura (MD82), Medan (A320), Tembagapura (MD82), and Ujung Pandang (B717/MD83). A new nonstop-flight between Jakarta and Port Moresby will be offered soon.


This evening, the CEO of Sparrow Air will attend another private summer party in Bali, celebrating...nothing. :blush:


The motto of this party is believed to be the delivery of an MD-83 in 1985 and the ability to use this beat to speed up cleaning between two flights:













#47 MD-80.com



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Posted 03.07.2017 - 22:59

Sparrow Air rethinks fares-policy, optimizes network


Sparrow Air aims to increase profitability systemwide with three different fares offered on most flights. The changes will be effective within the next three to four days and the financial department anticipates increased revenues in key markets.


For example, passengers can choose from three different fares aboard an MD-80-flight, with 5 seats at highest fare for people who think that their are important business men, 20 seats with normal fares for business men who wants to be seen as business men and 130 seats with attractive fares for ordinary people. If fully occupied, the 155-seat MD-80 answers the demand for three specific groups of customers.

The totally unexpected collapse of CAMUXX AIRLINES had a considerable effect on Sparrow Air. The majority of flights between Indonesia and Thailand were operated by CAMUXX AIRLINES. Thailand was previously served on a rather modest schedule with flights to Bangkok, Ko Samui, and Phuket.


Despite the dramatic increase of new connections and added frequencies, Sparrow Air believes that Thailand remains to be a tough market, similar to the PR China.


Sparrow Air initiated a considerable increase of their schedules between these two countries and leased more than two dozen additional MD-88s at very favourable terms to increase the number of flights between these two markets. The company will take a close look on all new flights for up to four weeks. In case of too low demand (except the flights from Bangkok to Medan as well as to Jakarta), the surplus MD-88s will be used elsewhere in the network.


Capacity was increased by approx. 5,5% during last week. During the last three weeks, Sparrow Air was able to expand into India as well as Australia. Medan acts as a hub for flights to India and is ideally suited for onwards flights to the Indonesian archipelago and Southeast Asia. Ujung Pandang as well as Bali were enhanced with additional flights to Australia – reflecting a surge of demand for flights between Indonesia and Australia.


Slot-constrained hubs within Indonesia and lack of suitable aircraft are major hurdles for Sparrow Air to expand faster. Sparrow Air is actively looking to add additional A321s.


Sparrow Air became the first operator of the A321neo and is generally very pleased with the efficency of this type. However, the company still retains ist  business-strategy to add cheaper aircraft on lease. „We can get ten additional MD-80s for one A321neo and we know how to operate MD-80s economically“. The company admits, that some MD-83-routes should be replaced by A320s or A321-200ERs as soon as possible because the MD-83 is not perfectly suited to serve very long flights from Medan to Dubai etc..


However the MD-80 remains to be the workhorse of the company with 367 aircraft in service. 135 Boeing 717s, 53 MD-90s, and 85 DC-9s complement the narrow body-fleet.

Sparrow Air also increased their fleet of the A320-family with 23 A319s, 56 A320s, and 11 A321s in active service.


At the end of June 2017, the company operates the following fleet:


23 x Airbus A319 / 126-138 seats (some A319s are high-density versions)

56 x Airbus A320 / 150 seats

11 x Airbus A321 / 198 seats      

135 x Boeing 717 / 120 seats

8 x Douglas DC8-62 / 186 seats

4 x Douglas DC8-72 / 186 seats 

6 x Douglas DC8-73 / 233 seats 

7 x Douglas DC9-15 / 85 seats

4 x Douglas DC9-20 / 90 seats

29 x Douglas DC9-32 / 100 seats              

12 x Douglas DC9-41 / 110 seats              

33 x Douglas DC9-51 / 120 seats              

48 x Douglas MD-81 / 155 seats

211 x Douglas MD-82 / 155 seats             

91 x Douglas MD-83 / 155 seats

24 x Douglas MD-87 / 109 seats

41 x Douglas MD-88 / 155 seats

53 x Douglas MD-90 / 155 seats


80 A32S

640 DC9/MD80/MD90/B717

18 DC8


There are plans to transfer the entire fleet of faithful Douglas DC-8s to a subsidiary. This will allow Sparrow Air to save maintenance costs and to operate a more modern aircraft on long haul services. „We would retain the DC-8 but we can´t expand with additional passenger-configured aircraft of this type. A fleet of 50 to 60 DC-8 would make sense but 18 aircraft lacks the critical mass to justify the operations of the DC-8.

Eighteen DC-8s are still in successful service and aircraft like the Boeing 777/787 or A340/350 are under consideration. The ability to cover long hauls with a healthy payload from Jakarta to Europe requires very capacble aircraft.


Sadly, air agreements prohibit Sparrow Air to get full traffic rights to fly to the USA with one stop.


„We would gladly develop routes like Jakarta – Amsterdam – New York or Jakarta – Honolulu – Los Angeles but we are happy to be successful in our core Indonesian market“.

The lack of connecting ability in Eastern Indonesia remains to be a huge problem to serve the entire region. We are in regular contact with agencies regarding the possibility to upgrade Jayapura to an airport with the ability to generate transfer-traffic.


As long as no airport in the region is capable of connections, Ujung Pandang will remain the main port to the East and the very long sectors are really demanding for passengers and aircraft alike.


BTW during the acceptance of 28 additional MD-88s (also known internally as "1980s"), a party was organized with the motto: Sparrow Air will always jump above the jungle, not into it:




#48 Guest_Jumper_*

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Posted 03.07.2017 - 23:08

Always fun to read and inspiring. A charming hello from MD10 and MD11 operator on Fornebu who throws in this magnificient plane to compete with A340/B777. Ok, LAX is a too long flight, but Seattle is a beautiful city too! :lol:

#49 CBE


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Posted 20.12.2017 - 02:43

The Global Group just purchased 50 state of the art MD80s specifically with Sparrow Air in mind. When they all got delivered to Jakarta and started service, the next day the customers would throw tomatoes at anyone with an Indo uniform if we offered these planes instead of the A320NEOs used in the advertisement  :ph34r:. Happily they found a new loving home flying in China making leasing money for the Global Group!

Bye bye, love you all <3

#50 MD-80.com



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Posted 28.12.2017 - 01:40

Sparrow Air soars to new depths ehhh… highs, increases efficiency, reliability


Several new agencies were finally able to contact the CEO of Sparrow Air after months of no response and strange business activities. The CEO was willing to give an interview – after agreeing the terms of contents printed, aired, or published in the internet. The PR-department argued that this will „ensure the correct flow of information in the interest of Sparrow Air“.


Sparrow Air is believed to be suffering due to the absence of the CEO up until two weeks ago. After his arrival, he was shocked to see the mess as a result of an overstretched operation, lack of customer-service and lack of support by the management for front line employees.


Despite all these factors, Sparrow Air was able to  regain strength in general, with some fundamental changes made during November and December 2017.


Transfer of Douglas DC-8s to Sparrow Asia Airways


One important step was the decision to transfer the entire fleet of Douglas DC-8s to subsidiary Sparrow Asia Airways. The latter has taken delivery of a batch of DC-8s on lease from Sparrow Air but it will take time until all DC-8s of Sparrow Air will be operational at Sparrow Asia. In addition, Sparrow Asia operates two Boeing 737-300s and aims to stabilize their build-up of DC-8-ops until further notice. Sparrow Asia will probably be the long haul-tool for Sparrow Air and allows to continue the successful DC-8-ops under the new agreements reached.


The retirement of the DC-8 allows Sparrow Air to operate a much more efficient fleet with only two basic aircraft-families.


Sparrow Air introduces CSeries


After retirement of the DC-8, Sparrow made the decision to place an order for three CS100s and leased a fourth CS100 from the open market. The CS100 will be configured with 110 seats and will complement the Airbus A320/321 as well as full range of McDonnell Douglas-twin jets. The promised performance was a major factor for selecting this new type of aircraft and the range and efficiency will Sparrow Air to develop „long thin routes“. In the long term, Sparrow Air could replace some MD-80s on the longer flights, for example those to Dubai or Sydney.


The operational performance will affect a further expansion of this fleet, which could also include the larger CS300 for 140 passengers.


During the same period, Sparrow Air retired their last A319 and re-shaped their fleet for maximum optimization. The fleet also reflects a generally well-placed response to supply and demand in all markets served. Sparrow Air also evaluated different seating-arrangements. Despite the financial costs, Sparrow Air selected the best suited arrangements and re-arranged the affected aircraft over several weeks.



At the end of December 2017, the company operates the following fleet:



22 x Airbus A320 / 156 seats


10 x Airbus A321 / 190 seats     


135 x Boeing 717 / 110 seats


04 x Bombardier CS100 / 110 seats


11 x Douglas DC9-15/-21 / 90 seats


29 x Douglas DC9-32 / 110 seats             


12 x Douglas DC9-41 / 110 seats             


17 x Douglas DC9-51 / 120 seats             


304 x Douglas MD-80 / 140 seats


24 x Douglas MD-87 / 109 seats


53 x Douglas MD-90 / 140/145 seats


32 A32S

135 B717

04 CS100

59 DC9S

328 MD8X

53 MD90


= 611 aircraft


Sparrow Air is interested to get additional suitable MD-80s, but it appears that the major task will be the increase of the CS100 fleet-size. „We can´t operate only five or ten CS100s. We need critical mass to save enough money to operate this separate aircraft-type. Otherwise, it´s financially far more attractive to lease an additional six to seven MD-80 instead one additional CS100“. The CS100 could open up a large number of new destinations currently not served by Sparrow Air due to the similar-configured Boeing 717 with much less range. The CS100 has to show the efficiency promised, even on longer flights with potential payload-restrictions equivalent to five of ten seats. We don´t want to experience the same, when a Scandinavian company introduced the Boeing 737-600 - only to find out that the MD-87 was overall still more economical to operate. „A new design has to show much improved numbers that count“.


The CEO declined to comment on other ventures within the Sparrow Group, including a revamped regional feeder service and the subsidiaries Sparrow Express as well as Wings Indonesia. Some German journalists commented that „operating Boeing 727s and Tupolev TU-154s“ only shows that the CEO of Sparrow Air is probably mentally ill.


The CEO stated that the „opinions of German journalists are as important as a coconut falling from a palm tree on a beach at Bali“.


However, the CEO is still pleased to offer one-way tickets to Papua New Guinea. The „experts“ and „journalists“ will be pleased to experience to welcome culture of interesting tribes from the stone age. The CEO is known to have a huge affection for these tribes because their social-system and rules allowed them to survive for so long up until today.


Due to lack of transit capabilities at Jayapura, a vast hub of Twin Otter- and BN Islander services will remain only a dream.

The project is waiting to happen with the support of the Indonesian government under the working title „Sparrow Rural Grashopper And Jungle Air Services“ (SRGAJAS).


„We would be pleased to connect tiny air strips to Jayapura“.


That´s for now. The CEO will leave Indonesia to visit a divorced couple in Sweden.


Last year, I was there too and stood in the flat and filmed this:




After this video, I drank Absolut Wodka with the lady and said: Despite all the problems: MD-80s will always depart on time!“


Happy New Year!

Edited by MD-80.com, 28.12.2017 - 01:44.

#51 CBE


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Posted 02.01.2018 - 03:59

After this video, I drank Absolut Wodka with the lady and said: Despite all the problems: MD-80s will always depart on time!“

The lady seem to have forgotten her bra in a rushed MD80 departure :P

Bye bye, love you all <3

#52 MD-80.com



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Posted 11.01.2018 - 06:55



The lady seem to have forgotten her bra in a rushed MD80 departure  :P


He, he, he! This lady had other problems during my visit. :lol:


Quote from Royal Oman Airlines: "Dort haben unsere Kunden des weiteren Anschluss an viele Umsteigeverbindungen unseres Interlining Partner "Sparrow Air" mit weit über 1500 wöchentlichen Abflügen sowie vieler weiterer Partner."


Reaction in German: Der sehr hohe Serviceanspruch und die industrieweit beachte Qualität von Royal Oman Airlines ließ den CEO von Sparrow Air aufhorchen: „Wir wurden von einigen Royal Oman Airlines-Fluggästen angeschrieben, die uns auf einen zu großen Unterschied zwischen dem im Detail außergewöhnlich hohen Servicestandards und den bekannt zuverlässigen Betrieb der Sparrow Air hingewiesen haben. Wir haben unser Kabinenpersonal angewiesen, auf Flügen von und nach Singapur jeden Krümel zu beseitigen und einen visuell positiven Eindruck der Kabineneinrichtung zu gewährleisten“.

Medienberichten aus Singapur bestätigen einen „Unterschied, der mittelfristig untragbar sei“.


Sparrow Air soll - bislang unbestätigt – eine deutsche Unternehmensberatung beauftragt haben, um die Unterschiede zwischen Royal Oman Airlines und Sparrow Air zu reduzieren.

Die deutsche Expertin Friederike Schmidt-Schulz geb. Meier ehemals Bäcker „geht davon aus, dass man nach Abschluss der Ausgangslage davon ausgehen kann, dass man von einer positiven Entwicklung ausgeht und wir es schaffen und wir davon ausgehen können, dass Sparrow Air die hohe Qualität von Royal Oman Airlines als Maßstab für das eigenen Handeln heranziehen wird“.

Der CEO von Sparrow Air ging danach in ein Restaurant aus.


Ein indonesischer Luftfahrtenthusiast ersteigerte unterdessen bei einer Internetauktion ein Manual („How to keep aircraft clean and tidy, revision feb. 1991“) von McDonnell Douglas und schickte es der Sparrow Air.

Dieses Manual bietet hilfreiche Hinweise, u.a. eine Reinigung der Kabinen durch Staubsauger und Beseitigung von angefallenen Abfällen durch Müllsäcke und Nutzung von Aircraft cleaning sprays zur Beseitigung von Spuren an Kabinenfenstern, der Seiten- und Türverkleidungen sowie einfachen Tricks, wie man eine Kabine visuell ansprechend halten und technisch auf hohem Niveau kann. Dazu gehört auch, dass man Vorhänge bügelt und Gepäckfächer nicht zuschlagen muss, sondern einfach nur schließen kann.


Kurzum: Der CEO von Sparrow Air hat mehrfach die Dienste von Royal Oman genutzt, war ungemein beeindruckt und soll bei einer Sparrow-Sitzung lautstark seinen verantwortlichen Managern mitgeteilt haben, dass Sparrow Air sich ein Beispiel an Royal Oman nehmen soll und der Standard einer am Heck vollgerußten Tupolev TU-154 von Wings Indonesia nicht herangezogen werden sollte.


Meanwhile, the Sparrow Air flight attendant training published a video about "Lampenfieber" (Stage Fright) when dealing with passengers from other airlines:









#53 casimir1878


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Posted 11.01.2018 - 10:07

Zunehmende Kritik an Sparrow Air


Nachdem sich zuletzt viele unserer Passagiere über die Qualität der Anschlussflüge mit dem Interlining Partner Sparrow Air beschwert hatten wurde es Zeit dem Wahrheitsgehalt dieser Meldungen auf den Grund zu gehen. Der CEO der Royal Oman Airlines höchstpersönlich machte dies zur Chefsache und checkte kurzerhand unter dem falschen Namen "Bobby Flitter" auf den Flug JT4713 von Singapur nach Jakarta an und konnte sich somit selbst ein Bild vom Zustand der Maschinen von Sparrow Air sowie des Service machen.


Man dürfte wohl kaum ein Team finden, dass weniger in das Wohlbefinden wie auch die Sicherheit seiner Fluggäste interessiert ist, bemerkte er nach seinem Flug mit Sparrow Air. So habe die Stewardess, die eigentlich die Sicherheitsvorkehrungen präsentieren sollte, beim Anblick all der Ausländer im Flieger nur die Augen gerollt, mit den Schultern gezuckt und sich dann einfach hingesetzt – dabei hätte er nur zu gern gewusst, wie er sich im Notfall verhalten soll, schließlich hatte die Maschine Typ McDonnell Douglas DC-9-50 weiter über 30 Jahre auf dem Buckel. Selbst die Lackierung war noch alt, anscheinend wurde die Maschine damals von Garuda übernommen.




Auch interessant: Die Sitze ließen sich nicht nach hinten kippen, dafür aber nach vorn. Und die Stewardess war mehr daran interessiert, ihrem üppigen Make-Up weitere dicke Schichten zuzufügen oder ihre übertriebene Sechzigerjahre-Frisur zu erneuern, als die Gäste zu bedienen. Zudem berichtete er von kaputten Sitzen und von Rissen in der Plastikverkleidung in den Innenräumen der Flugzeuge. Nicht gerade beruhigend war außerdem, wie vor dem Abflug aus dem Bereich über den Gepäckfächern Unmengen Wasserdampf von der Klimaanlage in die Kabine eindrang.




Endgültig geschockt war der CEO dann vom Essen. Ein pappiges Brötchen, auf dessen einer Hälfte ein Fleischlappen klebte und auf der anderen exakt ein welkes Salatblatt – so sah der Snack an Bord von Sparrow Air aus. Als „ungenießbar“ bezeichnete er nach dem Flug das Essen, oder als „das schlechteste, was ihm jemals serviert wurde“.




Nach der Ankunft in Jakarta bat unser CEO kurzerhand um einen Termin in der Zentrale von Sparrow Air, um diese Mängel anzusprechen. 

Leider war der CEO der Sparrow Air beruflich verreist, allerdings wurde uns versichert, das sofort nach der Rückkehr des CEO von Sparrow Air die genannten Probleme im Sinne einer weiterhin guten Zusammenarbeit beseitigt werden.


Wir möchten noch einmal betonen, dass der Service und die Qualität der Dienstleistungen von Sparrow Air in keinster Weise unseren Standards entsprechen und wir umgehend eine klare Verbesserung erwarten.



It's a shame you can't fly 1001 nights with us



#54 MD-80.com



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Posted 12.01.2018 - 13:07

Aufgrund der Medienberichte plant das Management von Sparrow Air, binnen 72 Stunden eine Stellungnahme zu veröffentlichen.Die zuständige Luftfahrtbehörde hat bestätigt, dass unangemeldete Prüfer den Vorwürfen nachgehen. Bestätigt wurde, dass Sparrow Air diverse Douglas DC-9 aus Beständen der Garuda einsetzt und diese bislang weiterhin im Farbkleid unterwegs sind, welches seit 1985 von Garuda nicht mehr verwendet wird. Es besteht der Verdacht, dass aus Kostengründen die verbliebenen Farbtöpfe ebenfalls übernommen und bei den ab Mitte der 1990er nachweislich durchgeführten "großen Wartungsereignissen" zumindest "Ausbesserungen" mit diesen Farbtöpfen umgesetzt wurden. Dies widerspreche dem "Corporate Identity Manual", welches einen weißen Rumpf mit dem roten Billboard-Schriftzug "SPARROW" und rotem Spatzenkopf mit Flügeln als Leitwerksmotiv vorschreibt und bei einem D-Check hätte aufgetragen werden müssen. Die Behörde bestätigte unterdessen die grundsätzliche Lufttüchtigkeit der bei Sparrow Air eingesetzten Teilflotten.


Indonesische Tageszeitungen berichten unbestätigten Quellen zufolge, dass der wachsende mediale Druck auf Sparrow Air "dringend notwendige Anpassungen an die Infrastruktur aufzeigen und der Eindruck entsteht, dass Sparrow Air mit zu wenigen Ressourcen ihren operativen Flugbetrieb umsetzt". Auch wurde der Sparrow Air untersagt, weitere Flugzeuge der Bombardier CSeries einzuführen, da es "unrealistisch erscheint, dass Sparrow Air mit brandneuen Flugzeugen wirbt und gleichzeitig andere Flottenteile einen fragwürdigen Zustand aufweisen. Sparrow Air wurde aufgefordert, der zuständigen Behörde sämtliche Wartungsunterlagen vorzulegen und administrativen Zugang nicht zu behindern. 

Vorwürfe, dass die an Sparrow Asia transferierten Douglas DC-8 "ohne jegliche Wartung in den Einsatz gepresst wurden", konnten als "nicht wahr" aus dem Wege geräumt werden. Richtig sei, dass unter zeitlichem Druck die ersten DC-8 von Sparrow Air an Sparrow Asia übertragen wurden und hierbei das bestehende Farbschema aus praktischen Gründen nicht neu aufgetragen wurde.


Die Behörde bestätigt: "Vor den ersten Einsätzen fand eine Grundüberholung statt. Technisch sind die DC-8 in einem guten Zustand, visuell sollte Sparrow Asia ihre aktuelle Unternehmenspolitik überdenken".


In einer ersten Maßnahme wurde das einfach von einer anderen Airline übernommene Safety-Video für die DC-8 Super 62 aus dem Verkehr gezogen. Passagiere wunderten sich, warum im Video so viel Luxus gezeigt wurde "Hä, hier sieht es doch ganz anders aus und wir fliegen doch mit Sparrow Asia!":





Der Fokus liege aber bei aller Kritik primär auf den eklatanten Unterschied beim Dienstleistungsgedanken zwischen Royal Oman Airlines und Sparrow Air.











#55 maleth


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Posted 13.04.2018 - 17:24

Also ich finde an der Kritik ist nichts dran. Fliegen würde ich mit Sparrow Air immer wieder. Man gelangt selbst in die entlegensten, schlüpfrig warmen Gegenden. Und das Personal ist nett, seeehr nett. 

Die Geschichte mit dem welken Salatblatt ist nur eine Ente, wer einmal in einer Sparrow Air DC-9 gesessen hat, der weiß das da bei dem Klima kein Salatblatt welken kann. ^_^


Beweisvideo vom Boarding:


...die singende Dame soll mal bei einer französischen Gesellschaft gewesen und mit einem Teil der Belegschaft nach Sparrow Air gegangen sein.

Edited by maleth, 13.04.2018 - 23:31.

My english is poor as like my company. :P

Viele Grüße / Best regards

#56 maleth


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Posted 05.07.2018 - 00:30

Bei Sparrow Air scheinen Betriebsferien zu sein.

Bestimmt untergetaucht bis die Sicherheitsbestimmungen nach unten korrigiert werden... :mellow:


An der Stelle aber ein besonderer Dank für die Zusammenarbeit:

Edited by maleth, 05.07.2018 - 00:31.

My english is poor as like my company. :P

Viele Grüße / Best regards

Also tagged with one or more of these keywords: Sparrow Air, Sparrow Group Media Relations, The Winner Takes It All, Classic aircraft are nice, Imelda Marcos and her shoes, How many tags are left for me, When will Sparrow retire DC9s, Is the CEO stupid, Morning Has Broken, Peace For All

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